SAP HANA: MEET THE TRAINER September 24, 2012

Urgent Reqiurment for Multiple positions at Alpha Sirius Inc July 12, 2012

We have few urgent requirements –

 

SAP Solution Manager Techno – Functional – Positions – 4

 

Locations – New York, Wisconsin, Dallas, Chicago

Duration – 6-9months

 

Design the Service Desk function for Manual ticketing process for SAP BPC systems.

•  Implement, configure, verify, test and train the functionality based on the agreed upon design.

The key functions that will be implemented are:

• Service Desk – SAP Solution Manager
• Incident Management – Manual Creation of Tickets
• Incident Management – Reporting

The current scope will enable Customer for the Manual ‘Create-to-Close’ process of Incident Management for utilizing it for SAP-BPC systems only.  The design will include the capability to extend the Service Desk function for other SAP and Non-SAP systems.

 

SAP Solution Manager Functional – Position – 2

 

Locations – New York, Wisconsin

Duration – 6-9months

 

• Basic setup and configuration of Solution Manager 7.1 system
  • This activity is required to setup solution manager and activate the basic functions to be utilized.  This will also help setup the technical setup and configuration of Solution Manager.
  • Basic setup and configuration of Service Desk in Solution Manager.
  • Basic setup and configuration of Service Desk component in Service-Now.

• Review and finalize the proposed integration options
• Basic Service Desk Setup and configuration in Solution Manager
• Synchronous and bidirectional interface of Service Now’ Service Requests to SAP
• Testing for integration
• Documentation and training

 

 

Online ASI Training at your convenience

-4 weeks of pre-scheduled training with trainers
-Assistance with SAP certifications
-24/7 support available
-Experienced Instructors and Placement assistance
-Access to SAP Solution Manager7.1

Enroll now for the next batch
July 28
Aug 04
Aug 11