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Optimize Business Processes by Integrating ServiceNow & SAP Solution Manager June 16, 2014

Filed under: Uncategorized — Alpha Sirius @ 4:52 pm

Alpha Sirius, the business leader in Project Management, Portfolio Management, and Information Management headquartered in New Jersey providing SAP Solution Services from counselling and process consulting to implementation with post support along with industry expertise and unparalleled geographic reach using best methodologies to ensure superior value to its clients.

Many enterprises have a manual process for synchronizing service ticket information in ServiceNow in response to incidents detected and reported by SAP Solution Manager. This arduous process is inefficient, expensive and error-prone. With Alpha Sirius’ extensive experience delivering ITSM and application lifecycle management (ALM) deployments, customers can extensively benefit by improving speed, accuracy, efficiency with automated integrations across on-premise and cloud applications. Customers can also use benefit from latest drag and drop visually driven approach to integration.

Alpha Sirius helps integrating SAP Solution Manager and ServiceNow to provide seamless end to end ITSM Solutions with the best of breed products to help customers with proven methodology for managing their SAP applications through end-to-end solution operations standards. This will empower our customers to further manage their SAP and non-SAP applications more efficiently and at a lower cost.

Alpha Sirius works with clients to seamlessly integrate data from help desk, system monitoring, project portfolio management, or IT financial management tools like SAP Solution Manager. By easily connecting and introspecting these cloud or on-premises IT operations management applications.

Alpha Sirius brings all of its client’s IT-related data together – physical asset inventories, ticketing, change requests, incident reports, problem remediation, systems configuration and other IT operations events. This helps IT departments gain visibility and more importantly critical insight across processes.